6Refunds and Service Charges
Option 2Edit Customer Refunds
Use this function to edit refund records created when you selected Calculate Customer Refunds, if they need to be changed before posting.
On the following pages, the screen displayed by this function is shown.
The screen shown below presents information about Customer Refunds. These records were created when the Calculate Customer Refunds function was selected.
Edit Customer Refunds screen

When the key value for a particular record is requested, you can review all the records in the file by selecting the Scan option. The records will be presented on an “Access” screen, and you will be allowed to scan the available data until you find the record you want. Then, position the cursor by that record and press ENTER; the record will be displayed for editing.
Data items for the preceding screen are described below:
- Customer Number
Upper case, up to 8 characters Display only Numbers only
Identify the customer number associated with this refund transaction. This number must be on file in the Customers file; the system displays the customer name so that you can verify your entry.
- Apply To Invoice Number
Upper case, up to 8 characters Display only
Identify the invoice number to which this refund applies.
- Refund Amount
Number, up to 7 digits and 2 decimals Display only
This is the refund amount as calculated by the calculate Customer Refunds function.
- Amount to Pay
Number, up to 7 digits and 2 decimals
Identify the amount of refund that you want to be paid. By default, the system supplies the amount calculated when the Calculate Customer Refunds function was run; this amount can be changed.
- Payment Date
Date (YMD)
this field is required.
This is the date entered when refunds were calculated. You may override the display.
- Receivable Account
Upper case, up to 12 characters Display only
This is the receivable account which applies to this refund, retrieved from the invoice being refunded. If General Ledger is a part of your system, this account must be on file in the General Ledger Chart of Accounts file, and the system displays the account description from that file.
- Vendor Number
Upper case, up to 8 characters Numbers only Required Scan available
The vendor number is defaulted from the customer master file; you may change it.
This number must be on file in the accounts Payable Vendors file, and the system displays the name from that file so that you can verify your entry.
- Payable Account
Upper case, up to 12 characters Required Scan available
The payable account associated with this refund is defaulted from the Vendor record defined for this customer. You may override the display. If General Ledger is part of your system, this account must be on file in the Chart of Accounts file, and the system displays the corresponding description so that you can verify your entry.
Press ENTER to display system-supplied information and then press ENTER again to save the information on this screen.
Select the Next Record option to go to the next customer refunds record.
At this screen, the use of the MODE keys - DEL, CHG, or INQ - pertain to those records in the Customer Refunds file.