4Reports and Inquiry
Option 9Dunning Letters
Use this function to print dunning letters for customers with past due balances. You can specify the date to use for ageing, the author, and the number of days past due that causes a dunning letter to be sent. The following processing steps accomplish this job.
- Step 1This function allows you to enter the author, date to age from, and number of days an invoice must be past due to cause a dunning letter to be printed.
On the following pages, the screen displayed by this function is shown.
The screen shown below allows you to enter parameters needed to print dunning letters.
Transaction Processing menu

Data items for the preceding screen are described below:
- Ageing Date
Date (YMD) Required
You can specify the date from which the transactions to be printed will be aged. By default, the system displays today’s date. You can enter a new date to override the display.
- Days Past Due
Positive number, up to 3 digits
Define the number of days an invoice must be past due before a dunning letter is printed.
Alphanumeric, up to 30 characters Required
Provide the name that will appear as the signature on the dunning letter.
Alphanumeric, up to 30 characters Required
Supply the title of the individual identified in the Author field.
Press ENTER to save the information on this screen.
- Step 2In preparation for performing a sort/selection process on the Unpaid Invoices information, this step provides you with a default sequencing of data records by Customer Alpha, Customer, and Invoice Due Date, giving additional sort order choice by Division, Area, and Type, with the option to change modifiable parameters at run time. Selection of data records is provided by Division, Type, Area, Customer, and Customer Alpha, with the option to enter user-specified comparisons at run time.
- Step 3This is the standard disposition used for all reports not printed on special forms.
- Step 4According to previously specified criteria, this step actually performs the desired selection and/or sorting process.
- Step 5In order to print Dunning Letters, this step formats the Unpaid Invoices information. The following data items are shown: Apply To, Description, Invoice Date, Invoice Due Date, and Balance Due. One Dunning Letter is printed for each customer that has a balance that is overdue by the appropriate number of days.
A sample output is shown below.
Expert Distributing, Inc. 11/08/94
449 Maryland Pkwy.
Suite 401
Las Vegas, NV 89109
00000060 Hale’s Interiors
945 S. Airport Way
Seattle, WA 98109
Dear Helen Walls
The invoices listed above are seriously past due. If payment is not
received within the next 7 days, this matter will be turned over to a
collection agency.
As of 11/08/94 the following invoices are past due.
Invoice Description Trx Date Due Date Balance
==================================================================================
1024 6/28/89 shipment 06/30/89 07/30/89 42.12
2003 7/7/89 shipment 07/10/89 08/09/89 3620.40
2014 7/17/89 shipment 07/21/89 08/20/89 896.52
2023 easel shipment 07/31/89 08/30/89 900.65
============
5459.69
Sincerely,
APPX User
Accounts Receivable Clerk