Chapter 1: General Information
Phases
The Order Entry application operates in three distinct phases:
- Initial Setup
- Live Operations
- Recovery Processing
Each of these phases has a specific role in processing data.
Initial Setup
During Initial Setup, master files and system-maintained files can be set up, and transaction history may be entered. This information provides a basis for the Live Operations phase.
Live Operations
In Live Operations, sales orders and shipping confirmations may be entered. Order Entry can produce a variety of reports and forms including:
- Shipping Shortages By Customer Report
- Shipping Shortages By Product Report
- Open Orders By Customer Report
- Open Orders By Product Report
- Open Orders Detail List
- Drop Ship Report
- Sales Orders Form
- Backorders Form
- Picking List
- Shipping Papers
- Bill of Lading
- Invoices Form
Inquiry functions are available to display open orders, open orders by customer, and products on order.
Recovery Processing
As you use the Order Entry application, there is a certain day-to-day risk of losing data due to sudden power surges or outages, and other system problems. Recovery Processing is used to manually restore information to system-maintained fields and files that are normally not accessible during the Live Operations phase. Recovery Processing is provided as an aid to your software consultant and should only be accessed by your consultant or under his or her direction.