Chapter 8: Troubleshoot by Symptom
APPX Reports Error Creating Image
Capture .CHART RENDER and .CHART RENDER ERROR. Enable SESSION VIEW PHP temporarily, inspect the generated script and execute it using the same CLI. Check its include path, quoting, chart values, external image paths and output destination. Fix the first diagnostic before treating later messages as separate failures.
Check the generated script against the PHP version actually running. The current ChartDirector PHP package supplies extensions for both PHP 8.3 and PHP 8.5. An obsolete wrapper, mismatched extension or missing dependency should be corrected before changing PHP versions.