Difference: SystemAdministratorQuestions (2 vs. 3)

Revision 32016-04-06 - JeanNeron

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META TOPICPARENT name="APPXPresentationServerWinAppxD"

System Administrator Questions

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WinAppxD was replaced by the APPX Login Manager in Release 5.0.0. See this page for installing & configuring the Login Manager.
 
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2.1) APPX user ID's that are only 2 characters rather than 3 can't print. Help?


This was due to a bug in versions of APPX at or below 3.2.x. If
you are running 3.2.x or earlier, you must upgrade to a newer
version of APPX or change your APPX User ID's to 3-character ID's.
This restriction affects only the APPX user ID's, not the "System
ID" that is used to link the APPX user ID with the Windows network
user ID.

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As of version 3.3 and earlier, this capability is not available.

2.6) We get USER32.DLL errors. Help?

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There are two common reasons that customers experience "USER32.DLL
Initialization failed" errors. The first is a Windows NT default
resource limit which can be raised by editing the NT server's
registry according to instructions at URL:

http://support.microsoft.com/support/kb/articles/q142/6/76.asp

The second is that the customer is using an old (pre-January 15,
1998) version of WinAppxD.exe.

The first thing you should do to resolve these errors is edit the
registry as described above. If you have modified the registry
and still receive USER32.DLL errors, please contact APPX Software
Technical Support to verify that you have the most up-to-date
copies of WinAppxD.exe and appx.exe.

NOTE ABOUT URL's: Microsoft periodically rearranges its web
site, so the above URL may or may not be valid. If you can't
find it, use the "Search" option on the MS web site, instructing
it to look in whatever choice includes the "Knowledge Base".
Specify "Qnnnnnn" as what to look for, where nnnnnn is the number
between the "q" and the ".asp". For example, in the above, it
would be Q148367. That should enable you to locate the article.
>
>

There are two common reasons that customers experience "USER32.DLL
Initialization failed" errors. The first is a Windows NT default
resource limit which can be raised by editing the NT server's
registry according to instructions at URL:

http://support.microsoft.com/support/kb/articles/q142/6/76.asp

The second is that the customer is using an old (pre-January 15,
1998) version of WinAppxD.exe.

The first thing you should do to resolve these errors is edit the
registry as described above. If you have modified the registry
and still receive USER32.DLL errors, please contact APPX Software
Technical Support to verify that you have the most up-to-date
copies of WinAppxD.exe and appx.exe.

NOTE ABOUT URL's: Microsoft periodically rearranges its web
site, so the above URL may or may not be valid. If you can't
find it, use the "Search" option on the MS web site, instructing
it to look in whatever choice includes the "Knowledge Base".
Specify "Qnnnnnn" as what to look for, where nnnnnn is the number
between the "q" and the ".asp". For example, in the above, it
would be Q148367. That should enable you to locate the article.
 

2.7) Where are the instructions for interfacing with UniQue?


Instructions for interfacing APPX Presentation Manager with the
UniQue print spooler from LBM Systems can be found here.

 
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