Difference: MPR40Upgrade (5 vs. 6)

Revision 62011-03-30 - GaryRogers

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Appx Medicaid Payment Reconciliation Upgrade Instructions

APPX Software has released the latest upgrade to the Medicaid Payment Reconciliation application, Version 4.0. This upgrade introduces several new features and improvements. It also requires an upgrade to both the APPX engine along with the application. There have been a number of changes made with this update that do affect the way the application processes. While we have thoroughly tested these changes to ensure the application works as designed, you may wish to conduct your own testing.

This upgrade will require the assistance of your IT department. The upgrade to the APPX engine requires administrator rights and it is recommended that part of the update be done under the Administrator or root login rather than a user that is part of the administrator group if at all possible.

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Upgrading the APPX Engine

This step should be completed prior to upgrading the application. You must first be running version 4.2.a. If you are running an older release you will need to upgrade to 4.2.a. Please contact us if you are not sure what versoin of APPX you are currently running and we can tell you how to check the release information.

This is a more difficuly upgrade than usual due to the scope of the improvements and new features included in the product. There are several steps that must be perfomered and these steps need to be performed in order and exactly as documented. It is highly recommended that you review ALL the steps for the ungrade in the link below before attempting the upgrade. Please call with any questions before you start.

Click on the link below to review the upgrade instructions for the APPX engine.

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If you review the instructions and would like the APPX support staff to assist with this upgrade please contact us at 800-870-2779 or email us at MPR@appx.com and we will be happy to discuss the available options we have.

Upgrade the Application

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If you have not completed the steps to upgrade the APPX engine please return to the section above. There are features in this upgrade that may not work properly when run on an older release of APPX.

Prior to starting the upgrade to the Payment Reconciliation application make sure you have a good backup. You can accomplish this by simply copying the appx/data directory to a new name if you are not sure you have a current backup.

Download the two upgrade files from the link below and the desktop client installer from the second link below. Save these files to an accessible location on your server.

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